BackBerry has been very good with their software updates for the BlackBerry Priv since it was released at the end of last year. The company has even beat Google to the blow when it comes to certain security updates this year. Of course, these swift updates were only possible on the part that was purchased directly from BlackBerry’s own website. AT&T still delays their updates after the carrier chooses to modify the software that is sent to them from BlackBerry.
Still, this hasn’t stopped customers from purchasing a company unlocked BlackBerry Priv from AT&T so they could use it on a different network. However, it was reported earlier this year that if you didn’t have an active AT&T SIM card in the AT&T branded Priv, now you didn’t receive any OTA updates at all. This happened with the Galaxy S7 this year as well, however, at least you could use Samsung’s Smart Switch software to manually download the update directly from Samsung.
Before in May, BlackBerry acknowledged this issue and verified that they were working with AT&T to get it fix as quickly as possible. The company didn’t tell us when the subject would be resolved, but that changes this week. Today, the company has updated that particular Knowledge Base article and tells us they will be handling OTA updates for AT&T branded BlackBerry Priv which don’t have an activated AT&T SIM card in the device.
So if you’re one of the customers who chosen BlackBerry Priv during one of AT&T’s enticing sales, you should hold an OTA update waiting for you right now. Not only will this take your Priv fully up to date with all of the security patches that you’ve missed out on, but BlackBerry will also be handle OTA updates for these unlocked devices in the future.